Service robot helps in the sports restaurant Obere Au
The sports restaurant is reopening its doors after a successful renovation. The redesigned interior is fresh and inviting. And it also includes a very special feature: a service robot to assist the waitstaff.
September was used to integrate an additional room. It will offer extra self-service during the colder months. The service robot has also been installed. BellabotThis new employee will assist service staff with serving and clearing tables. Staff shortages are currently a major issue in the restaurant industry. Questions such as optimizing processes and relieving the workload of existing employees are just a few of the challenges.
Test use of a service robot
The idea of Thomas Coray, owner and Tino Rominger, chef and restaurant manager: the test use of a service robot. In order to test the feedback from employees and guests, the robot has been in use since mid-August. This also spreads enthusiasm and smiling faces in the newly converted company. The little helper Thomas Coray first attracted positive attention at an event. “I was enthusiastic about the robot and since our main target group is families, it seemed suitable for our restaurant. It should delight our guests.”
Fields of application of "Bella"
The robot should not only serve to entertain the guests, but also take on important tasks.
For example:
- Help the service staff to relieve the burden in day-to-day business
- Deliver orders to tables
- help with clearing away
- Transport dishes to the kitchen
This means that staff has more time to take care of the guest's well-being. At the beginning of the test phase, the employees of the Obere Au sports restaurant were still a little skeptical about the idea. “After training and demonstrating the advantages of the robot, our team received it well,” said Tino Rominger, restaurant manager and head chef at the restaurant.
The reopening after the renovation is intended to be a "highlight" for every visitor after their sporting activity and to leave a lasting impression on guests. BellaBot The robot will be deployed indoors at the sports restaurant and will undergo a three-month trial period. Afterwards, a decision will be made as to whether the robot will be permanently integrated into the restaurant's operations. Whether it will continue to support and relieve the team at the sports restaurant remains to be seen.
do you like what you read Then show it to your friends.
