Robots as consultants for luxury cars
Fast cars, quality interiors and great service. The Diamond Cars AG in Neuendorf sells emotions with their cars. Thanks to a new, somewhat unusual advisor, the purchasing process should also become a unique experience in the future. It's nothing less than a little robot called "KettyBot".
It goes without saying that cars and sports cars already have a futuristic feel. Diamond Cars AG in Neuendorf, however, takes it a step further. They have recently started testing the robot "KettyBot“ the company Sebotics from Horw in their showroom. The robot is a device about hip-high with two shelves on the back, a screen on the front, and a touchscreen at the top for issuing commands or requesting information. We asked the owner, Can Kabalay, what tasks this robot performs for him and why he decided to conduct a test phase.
Mr. Kabalay, how did you even hear about it? KettyBot experience?
I was introduced by Thomas Holenstein, the managing director of Sebotics, asked directly. He told me about the “KettyBot“He told me about its advantages and offered me a trial period with us. I found that very innovative and a good way to win new customers.”
What tasks will the KettyBot Take over at Diamond Cars?
He will greet customers and can deliver the keys outside during a tour or handover. He can also bring the coffee to the table during consultations.
What do you and your team expect from the robot?
It should simplify our daily routine and make it more efficient. This allows us to be more productive ourselves. He should act as autonomously as possible.
What would you like about KettyBot optimize?
It would be great if he made the coffee himself. Currently, we at Diamond Cars make the coffee and have it prepared with the KettyBot Bringing it to the customer. Additionally, I think it would be practical if the robot could simply hold conversations with customers itself, or if we could assign it tasks verbally. As far as I know, such a language package is currently in development.
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