The success story of the BellaBot service robot in the Rheintal Ost service area
Heavy towing is part of history for the employees in the Service area Rheintal Ost. The service robot has been doing this for more than half a year. Thus, the employee has an enormous relief and can take care of the guest and generate additional sales. Not just a win-win situation for the Thurau Group as an employer, but for every single employee.
The robot went through a three-month test phase in the Rheintal Ost service area on the A13. What was primarily intended as a marketing measure, which also works extremely well, the team realized after 2-3 weeks that the robot really relieves the day-to-day business and is therefore indispensable.
«Our service employees no longer have to commute between the kitchen and the restaurant, but rather do so BellaBot complete. The service is focused on the guest and now has the time to communicate with them and respond to their needs,” says Hofstetter. If the robot is not there, the staff can easily call it via an app. «From the beginning, we clearly communicated to the team that the service robot should serve as a relief. “The robot was accepted that way from day one,” adds the CEO of the Thurau Group.
do you like what you read Then show it to your friends.
