Cleaning robots in use at the multiple award-winning “Hotel of the Year 2024” - The Dolder Grand continues to set standards
The hotel Dolder Grand in Zurich, known for an eventful history and renowned guests, received the “Hotel of the Year 2024” award from Gault Millau Switzerland for the second time.
The Dolder Grand consolidates its leading role in the luxury hotel industry through continuous innovation and technology.
Twice 'Hotel of the Year' and a feast for the senses in the excellent restaurants
The Dolder Grand has once again achieved something extraordinary: within eight years they have received the coveted title for the second time. This award is a testament to the company's ongoing commitment to excellence. The commitment to outstanding service and culinary experiences is evident in the Japanese restaurant Mikuriya and the garden restaurant Blooms. A special highlight: The restaurant 'The Restaurant', with 19 points and two stars.
Pioneering work in luxury hotels
In addition to recognition for its culinary offerings, the Dolder Grand is also pioneering technology and guest service. A progressive one was introduced cleaning robot, in collaboration with the company Sebotics, because he is supposed to support the housekeeping team. This investment in technology allows employees to focus even more on providing personal care to guests.
“We are optimistic about the digital future. The advantage of artificial intelligence in the form of our cleaning robot is that it saves time because it offers our employees more space to play the role of host even more intensively. We are all passionate hosts and as employees we want to invest as much time as possible in serving our guests. “This allows us to create unique moments,” says Randy Hitti, Director of Rooms Division, commenting on the use of the robot.
Sustainable improvement of working conditions at the Dolder Grand Hotel
The decision to use innovative robotics was a conscious and solution-oriented choice. This serves to improve working conditions and is not a temporary solution. Sebotics supported the hotel in finding a result that offers added value. The use of robots does not destroy jobs, but rather enables employees to fully dedicate their skills and personalities to the guest. The position as one of the leading luxury hotels in the world continues to be consolidated.
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